Program Manager

Love INC of Lake County Program Manager

Job Description

Overview

The Program Manager (PM) provides overall leadership for the Gap Ministries and other programs of our partner churches. Gap Ministries are developed by Love INC and our partner churches to provide a resource or service on an on-going basis to meet needs that are not currently met by agencies, government, or churches (filling a 'gap'). They give churches another tool to build relationships and transform lives, while providing church volunteers with another way to live out their faith by serving others. From furniture to financial management classes, we help churches organize services and products to meet real needs without duplicating existing resources.

The Program Manager role educates, equips, and empowers volunteer leaders and individuals in Gap Ministries and other programs within our partner churches. It ensures our ministries remain on mission, are executed effectively, and serve as an on-ramp into our Transformational Ministries. It helps develop and launch new ministries, as identified through the Connection Center, partner churches, agencies, and anti-poverty research. The PM also leads and maintains the structure of receiving gift-in-kind donations that support the needs of the Gap Ministries and other programs.

The PM ensures that processes are created and followed for Gap Ministries. They provide support and accountability to churches and volunteer leaders & individuals to ensure each ministry is increasingly volunteer-led and functioning at a high level. This role works closely with all staff, therefore must be fulfilled by someone who is gifted in collaborating.

Reports to: Executive Director

Expected hours & days: Full time (40 hours), including several Saturday mornings each month and other times as driven by ministry needs. Option to work remotely most Fridays.

Compensation: $45,000 - $51,000 based on experience, including PTO & holidays.

Love INC’s Mission: Mobilizing local churches to transform lives and communities in the Name of Christ.

Love INC’s Vision: By 2034, with Love INC as a catalyst, Lake County churches will live and serve together in UNITY, radically transforming our community with the roaring fire of God's love.

Responsibilities

1. Oversee and lead administration of volunteer leaders and other individuals for Gap Ministries and other programs, including:

·         Furniture Ministry

·         Household Starter Kit Ministry

·         Baby Shower Ministry

·         Clothing Ministry

·         Seasonal programs, such as Winter Clothing and Holiday Meals

·         Other ministries, developed in collaboration with staff and partner churches

2. Develop measurements of success & goals for Gap Ministries and report on progress.

a.   Ensure Gap Ministries and other programs align with Love INC's Mission and core philosophies, such as Redemptive Compassion.

b.   Ensure Gap Ministries and other programs meet Love INC National measurements (AKPIs).

c.   Recommend the addition of new Gap Ministries and removal of those deemed no longer needed or impactful.

3. Build relationships to mobilize local churches to serve, including:

a.   In collaboration with fellow staff, be part of our overall outreach to local churches.

b.   Understand & communicate local needs in order to assist churches to develop new or grow current Gap Ministries.

c.   Educate, Equip & Empower ministry leaders and volunteers.

d.   Actively educate Gap Ministry and other program leaders and volunteers about our relational service model and Transformational Ministry (TM) opportunities to empower them to be a source for identifying and recruiting neighbors who will benefit from this part of the ministry.

4. Manage administration for Gap Ministry and other programs, including:

a.   Maintaining documentation for Gap Ministry and other program processes to ensure clear communication of ministries throughout staff, churches, and volunteers.

b.   Maintaining accurate records for volunteers, neighbors, and gift-in-kind donors using Love INC of Lake County’s tracking system.

c.   Overseeing and managing the warehouse to ensure gift-in-kind donations are appropriately received, processed, and well organized, including appropriate disposal of unusable donations.

d.   Maintaining our fleet of vehicles, including:

a.   Ensuring they are in proper working order and meet all state and federal requirements.

b.   Gassed up and ready for our partner churches use in ministry

c.   Proper maintenance, including regular service and safety inspections

d.   Ensure fleet drivers are vetted for valid driver’s license and insurance

5. Other duties as assigned by the Executive Director

Qualifications

1.    Personal relationship with Jesus Christ and in agreement with the Apostles’ Creed, Statement of Faith, and Who We Serve.

2.   Regular attendance at a Christian church (preferably in Lake County, IL) and actively integrating your Christian faith into professional conduct and relationships.

3.   Solid leadership skills, including experience leading and shepherding individuals, especially in volunteer roles. Demonstrated success in creating and cultivating volunteer leaders.

4.   Process-driven with strong project management skills and ability to organize and manage service projects.

5.   Ability to work independently and cooperatively, often with multiple priorities and deadlines in a growing and changing environment.

6.   Excellent verbal and written skills. Ability to actively listen, as well as be able to articulate the mission, vision and needs of the community and ministry.

7.   Practice discernment and possess a non-judgmental attitude. Have the ability to listen to, empathize with and love others.

8.   Comfortable praying with people and leading a team in prayer.

9.   Ability to maintain healthy, professional boundaries.

10. Knowledge of Microsoft Office Suite and Google Suite programs.

11.  Ability to lift and move items weighing up to 50 pounds preferred, but not mandatory.

12.  Bachelor Degree and bi-lingual (Spanish) preferred, but not mandatory.

To Apply

Please complete application at https://loveinclakecounty.org/join-our-team/

and send your resume to info@loveinclakecounty.org. No calls please