Sep 29, 2020
$14.00 - $16.00 hourly
Maintain a positive, empathetic and professional attitude toward customers at all times. Work side-by-side with the CEO, President, and executive staff to carry out the company's vision and mission. Brainstorm ideas that will ultimately improve the process and experience for customers. Respond promptly to customer inquiries. Communicate with customers through various channels (social media, email, and phone). Acknowledge and resolve customer complaints. Know our products inside and out so that you can answer questions. Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Provide feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Requirements High school diploma, general education degree or equivalent. Currently...
American Military Veterans Foundation Remote Full time