Outdoor Education Coordinator

On-site · Glorieta, NM

Full Time · Year-round

Hourly pay plus housing and benefits

Retreats Department

Job Description

To fulfill our mission by coordinating all aspects of the Outdoor Education program, including building out science, technology, engineering, and math (STEM) related curriculum, overseeing the recruitment of schools to participate, efficient management of the guest experience, budget management, and steadily increasing the geographical reach of the program. 

Key Responsibilities

• Maintains a personal relationship with Jesus Christ, is a consistent witness for Jesus Christ and maintains a courteous, Christ-like attitude in dealing with the internal and external customers of Glorieta Adventure Camps. 
• Gather information and determine needs of all groups to create exceptional Outdoor Education experiences focused on STEM topics. 
• Supervise communication with group leaders through email, on-campus tours, phone calls and in-person meetings and conversations. 
• Staff development in the department through training and enrichment opportunities, regular evaluation and feedback, once additional staff are hired. 
• Oversee all administrative tasks for Outdoor Education groups such as: pre-trip booking, post-group debriefing, follow up, surveys, billing and collecting payments, preparing and receiving contracts and deposit forms, schedules, etc.
• Manage all housing and resource reservations for all Outdoor Education events in Salesforce.
• Facilitate all aspects of tours for prospective OE guests.
• Advertise positions in the department and recruit people to fill those positions as they become available with the assistance of the Administration Dept. 
• Create awareness of the OE program through local and regional travel to schools, building relationships with leaders in science and education in the area. 
• Partner strategically with marketing and sales staff to develop and execute a growth plan to meet G2 goals. 
• Demonstrate STEM knowledge and experience while teaching the OE curriculum to school groups of various ages.
• Manage all aspects of quality control during the Outdoor Education season (housekeeping, retail, activities, etc.) to ensure guest retention and maximize guest experience 
• Form authentic relationships with group sponsors and leaders, teachers, future guests, and staff (full-time, summer staff, and interns) 
• Ensure the creation and maintenance of all group information in Salesforce to include creating and managing opportunities, accounts, and contacts, as necessary. 
• Develop systems and processes that aid all aspects of wonderful guest experiences.
• Manage budget to meet program goals while ensuring fiscal responsibility.
• Communicate internal needs to necessary staff, including but not limited to: kitchen, housekeeping, maintenance, retail, activities, grounds, full time staff who are working 

Qualifications

The “ideal” candidate will have:

• A vibrant relationship with Jesus Christ and commitment to scripture and will continue to pursue that further 
• Passion for the outdoors and outdoor education 
• Interest and expertise in STEM 
• Strong sense of hospitality and customer service 
• High degree comfortability with phone calls, emails, guest interaction, and public speaking
• College Degree or higher is preferred 
• Ability to use technological systems at Camp proficiently 
• Proficiency in spreadsheets 
• Experience with Salesforce 
• Ability to work long hours 
• Ability to confront, encourage, and inspire staff towards excellence in their work 
• Easily communicate with guests in a professional and friendly manner verbally and in writing 
• Strong administrative and organizational skills with high attention to detail 
• Experience with event planning or the equivalent is highly desired 
• High level of managing details for up to 40 events at one time 
• Ability to manage, delegate and respond to situations in a Christ-centered way 
• Willingness to learn new skills 
• Ability to be flexible with time-off and new policies 
• Ability to problem solve and be flexible and adaptable with the changing and developing needs of guests and handle the resulting actions with speed and kindness 

Company Overview

Glorieta Adventure Camps is a Christian outdoor adventure camp located in Northern New Mexico. Our mission is to inspire Christ-like change through outdoor adventure, authentic relationships, and Biblical truth. Our camps are filled with activities and programs that are loaded with fun and tailored to inspire lives towards deeper relationships with Christ. Our staff are passionate about providing an environment that is safe and points guests back to the mission. Working at Glorieta Adventure Camps is an opportunity to be a part of something bigger than yourself and know you are making a difference in people’s lives and communities. We are looking for ministry-minded individuals to join our team and help further our mission. We encourage all applicants to carefully consider our mission statement before applying.

Compensation and Benefits

Compensation is hourly with overtime pay.

• On-site housing with utilities and appliances included
• Medical coverage through CHM, employer funded HRA, and pharmacy benefit plan - 100% paid by employer for employee and spouse
• PTO - base amount of 20 days annually, sick leave, and volunteer time off
• Retirement - After 1 year of employment, employer contributes 4% NEC and up to 4% matched
• Camp program and retail discounts, including a free session of camp annually, friends and family lodging options, and use of camp facilities for personal gatherings
• On-site meals for employee and family during the summer and special occasions
• This is not a complete list of employee benefits, but a general overview

Application Process

Those interested in employment with Glorieta Adventure Camps can apply on the career page of our website.

Disclaimer: This Job Description is not a complete description of all that is necessary to do your job. Also, all camp employees are expected to do what it takes to work as a team, even with other departments, to serve guests. This is not only an expectation, but a value that we hold to as an organization. We will help each other get the mission done.