6 jobs found

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining...

We are looking for a focused Data Entry Clerk to continuously update our company's databases. The Data Entry Clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The Data Entry Clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary. To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills. Data Entry Clerk Responsibilities: Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing...

If you’re hiring an Administrative Assistant, you can offer a detailed job description to ensure you attract the most qualified candidates. Since the duties of these office professionals can widely vary, you’ll want to offer them as clear a picture of their responsibilities as possible. You can use this sample to write your job description, and modify it to suit your position. The core duties and responsibilities of an Administrative Assistant revolve around supporting others. Their job duties can vary widely, not just from job to job, but from day to day at the same job. On any given day, they may perform a variety of tasks, such as: Answer phones and greet visitors Schedule appointments and maintain calendars Schedule and coordinate staff and other meetings Collate and distribute mail Prepare communications, such as memos, emails, invoices, reports and other correspondence Write and edit documents from letters to reports and instructional documents Create and...

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process....

The proofreader and the copy-editor are in charge of making sure that the text of any product that involves writing (such as magazines, newspapers and books) is free of any errors, whilst ensuring that texts are engaging and accessible to the readers. Proofreading involves correcting grammatical and spelling errors, while copy-reading involves looking at the work and fixing any problems with style and tone. Copy-editors usually do fact-checks as well, making sure that everything in the text is accurate and true. Most publications combine both job roles into one position (in which case, they’re called copy-editors rather than proofreaders). Copy-editors are usually hired by newspapers. Some magazines have copy-editors and proofreaders, too, but their longer production time allows for the use of fewer people to assess the articles. In book publishing, the proofreaders also do some administrative work, such as coordinating with writers and with printers.