Nov 14, 2020
Technical Support Specialist Featured
$35,196 - $47,000 yearly
To advance the purpose of InterVarsity , this position focuses on Tier 2 technical support for all user devices, providing break/fix and day-to-day support through troubleshooting, tracking, resolving and reporting progress and resolution of problems. MAJOR RESPONSIBILITIES Personal : Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world Be a lifelong learner who prizes the discipleship of the mind; particularly staying current on issues of customer service/experience, program/project management, process improvement, and best business practices Provide Tier 2 Support for InterVarsity Staff : Provide hands-on and remote support to help get software, hardware and operating systems installed and configured. The position provides support when problems occur. Log problems, resolutions, work performed and customer contacts in a ticketing system...
http://www.intervarsity.org/ Madison, WI, USA Full time