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The CityTeam Community Services department meets the immediate needs of thousands of low-income families on a monthly basis. We provide food, clothing, hygiene products and more with seasonal events such as Back-to-School, Thanksgiving and Christmas. We also empower them with lasting solutions through our programs like Youth Connect, Vital Connections for women, Discovery Bible Groups, and other programs. LEARNING OBJECTIVES   Project Management: Learn coordination, communication, tracking, reporting and planning of projects and special events.  Public Relations: Learn to represent CityTeam in person, over the phone, and via email. Professionalism and Soft Skills: Learn professionalism and soft-skills necessary to answer questions, direct calls, and advocate for CityTeam. Time Management: Learn important organizational skills necessary to prioritize and support multiple people, projects, and deadlines through accuracy, efficiency, and follow-through. Field Research: Learn data collection, reporting, and conducting online research. Event Planning and Promotion : Learn to assist in preparing and executing special events and preparing promotional materials like fliers.   DUTIES   Participate in weekly training and feedback sessions with direct supervisor. Assist with special project duties as assigned by supervisor. Assist with special events and holiday drives. Answer phones and conduct follow-up phone calls for questions regarding Community Services. Answer the door and assist guest/volunteers as needed. Manage Front Desk Reception Area. Perform data gathering, data entry, filing and compiling reports. Check the mailbox daily and sort correspondence. Help maintain and restocking office equipment and office supplies room. Assist in translation/interpretation for meetings, trainings, and data reporting. Perform various office duties. Act as back-up for administrative assistant to the Director.   QUALIFICATIONS and EXPECTATIONS   Computer literacy and proficiency with Microsoft Office and Google Suite. Good command of the English language, especially writing professional documents and business correspondence. Fluent in a second language such as Spanish, Chinese, or Vietnamese preferred. Experience in the customer service industry preferred. Familiarity with CityTeam and Community Services programs. Use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Must have an intimate, personal relationship with Jesus Christ and be active in a local Christian body of believers or at least pursuing community with other Christ-followers. Must have compatible theology on major issues of CityTeam's Statement of Faith.  Must be committed to serving God and the body of Christ Title:                                     Intern Department:                         Community Services San Jose   Reports To:                           Community Services Manager Subordinates:                       Volunteers Hours:                                  20 hours/week Stipend:                               $500 per month