Administrative and Communications Manager

Job Title: Administrative & Communications Manager

Mission Statement

Living Waters of Hope exists to restore hope and dignity to women affected by domestic abuse and to equip others to do the same.

We are seeking a candidate who deeply resonates with and is passionate about our mission, and who desires to be part of meaningful, life-impacting work.

Living Waters of Hope provides:

• Online support classes to women across the United States
• International support classes
• Training for faith leaders, friends, and family members of victims and survivors of domestic abuse

Position Summary

The Administrative & Communications Manager provides essential operational, financial, and communication support to Living Waters of Hope (LWOH). This role is vital in supporting the Executive Director and ensuring the smooth day-to-day operations of the organization.

This is a hybrid position for someone living in or near Canby, OR, requiring a highly organized, detail-oriented, and compassionate individual who can manage a wide range of administrative, financial, and communication tasks. The role also supports Oasis Bible Study support classes for victims and survivors of domestic abuse, assists with donor relations, and oversees key organizational systems and platforms.

In this role, you will serve as the backbone of our digital operations—ensuring communications reach the right people, systems run efficiently, and tools are well-integrated and maintained.

Position Details

• Hours: 25-30 hours per week
• Pay: $22-$25/hour
• Location: Hybrid (remote with some in-person and local responsibilities)
• Reports to: Executive Director

Core Values

We are seeking a team member who demonstrates:

• Integrity
• Compassionate and empathetic approach
• Honesty and trustworthiness
• Professionalism
• A positive, teachable attitude
• Ability to receive constructive criticism
• Ability to resolve conflict in a healthy and respectful manner

Key Responsibilities

1. Administrative Support

Goal: Support the Executive Director and other team members to ensure the smooth operation of Living Waters of Hope.

• Handle incoming and outgoing correspondence (email, phone, and mail)
• Maintain office supplies and printed materials (inventory and ordering)
• Assist with reports, statistics, and information for the Executive Director
• Submit staff hours for payroll processing every two weeks
• Onboard new employees and assist with staff coordination
• Maintain compliance with legal and governmental requirements for nonprofits
• Support ministry operations through IT, systems platforms, and software needs
• Maintain organized digital and physical filing systems
• Coordinate schedules, meetings, and administrative workflows
• Perform accurate data entry and record keeping
• Assist other team members as needed to support overall operations
• Help with special projects and events as assigned

2. Bookkeeping & Financial Coding

• Review and code financial transactions (expenses and income) according to the chart of accounts provided by the accountant
• Organize and maintain digital financial records
• Input checks into the Bloomerang software
• Ensure accuracy, completeness, and consistency of all coded transactions
• Communicate with the accountant regarding discrepancies or questions
• Meet monthly deadlines for financial coding and reporting
• Maintain strict confidentiality of all financial information

3. Communications & Digital Platform Management

• Assist in managing internal and external communications (emails, newsletters, updates)
• Ensure consistent messaging aligned with LWOH’s mission and values
• Coordinate communication between staff, volunteers, donors, and stakeholders
• Support content organization for social media, website, and outreach
• Maintain and manage digital platforms, including:
  • Google Workspace (Google docs and worksheets)
  • Kajabi
  • Bloomerang
  • Zoom
  • Canva
  • Facebook
  • TechSoup
  • Excel
  • Microsoft OneDrive (Word and PowerPoint)
• Ensure systems are efficient, accessible, and integrated

4. Ministry & Program Support

• Assist the Program Coordinator with Oasis-related programming and coordination
• Help manage donor gifts and relationships with care and professionalism
• Provide general support to advance the mission and outreach of LWOH
• Assist in being a liaison into the Spanish speaking churches and communities.

Qualifications

• A heart to work for a non-profit biblically-based ministry serving abused women
• Proven experience in administrative tasks and responsibilities
• Bilingual in Spanish (required)
• Strong written and verbal communication skills
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Proficiency with computer software and digital platforms
• Ability to work independently with a self-starter mindset
• Ability to work as a team player
• Familiarity with basic bookkeeping and accounting principles and financial coding
• Ability to manage multiple systems and responsibilities effectively
• High level of integrity and ability to maintain confidentiality
• Teachable attitude with a positive, solution-oriented approach
• Passion for the mission of Living Waters of Hope: restoring hope and dignity to women affected by domestic abuse and equipping others to do the same
• Demonstrates a professional attitude, presence, and appearance

Preferred Qualities

• Experience working in nonprofit or ministry environments
• Experience with IT platforms, AI, and management systems
• Ability to improve systems and streamline processes
• Experience in grant writing, submission, and follow-up
• Compassion and sensitivity when supporting survivors of domestic abuse
• Strong interpersonal and relational skills
• Canva and social media experience is a plus

Contact Information

Diane Schnickels, Executive Director
📧 diane@livingwatersofhope.org