1 Customer Service jobs

Work with the Spanish ministry team to engage and develop relationships with listeners and donors in the United States and Spanish-speaking world by telephone and email and to enhance communication and outreach capacity, and build the relationship between TWR and donors, ministry partners, and the listening audience. Responsibilities: Listener/Donor Engagement: Communicate fluently in spoken (by phone) and written Spanish with Spanish-speaking donors and listeners Convey adequate and appropriate information regarding requests for materials in a kind, patient, and helpful manner Manage all aspects of donations by telephone, email, PayPal, bank transfer and social media Create accounts and enter data into database Answer spiritual questions from listeners in accordance with TWR’s values Understand the content of programs aired and materials distributed by RTM, especially A Través de la Biblia Communications: Edit and proofread documents written in...