22 Customer Service jobs

Target Staff Type            Supported/Volunteer Work Location  JAARS Waxhaw FTE        0.700 Position Summary          Maintaining a safe and efficient airport environment is essential to the success of JAARS Aviation. The JAARS Townsend airport encompasses four different runways and several helipads which are used both to train future aviators, and to conduct other JAARS related business. As an Airport Manager, your role is crucial to the success of JAARS and the support of Bible Translation around the world.   The position is for a staff person volunteering or raising support to serve 30 to 40 hours per week.   Position Responsibilities              Provide oversight of the runway and helipad environment, ensuing proper ground maintenance of clearways and overruns Maintain security fences, gates, wind indicators, airport markings, and signage Manage the ramps and aircraft tie-down areas, including the contractual agreements with permanent resident aircraft...

Target Staff Type           Paid Work Location  JAARS Waxhaw FTE        1.000 Position Summary          JAARS, one of the largest campus properties in Waxhaw, is actively seeking an innovative and dynamic HVAC and Appliance Services Manager. The successful candidate will deliver all aspects of service and support to our campus HVAC, chillers, heat pumps, furnaces, boiler systems, and appliances, including efficient installation, inspection, troubleshooting, preventative maintenance, and repair solutions.   Position Responsibilities              Collaborate with Facilities Director to plan, track, and complete critical current and future HVAC projects, and deliver these large-scale projects to time and budget expectations Consistently apply repair and preventative maintenance solutions to conserve budget resources and maximize current equipment usage; actively seek to maximize equipment capital value, and manage cost containment and reductions measures; recommend...

Target Staff Type            Volunteer/Supported Work Location  JAARS Waxhaw or Remote FTE        0.500 Position Summary          A Regional Partner Relations Representative will build relationships with donors, especially key donors, to broaden their vision and encourage their greater involvement with JAARS in support of Bible translation. Reps will contact individuals by telephone, in writing, or through a personal visit to thank them for financial support, as well as encouraging additional or new financial partnerships. Position Responsibilities              Build relationships with JAARS financial partners through regular personal contacts with an emphasis on major donors. Call, write, and visit donors to express appreciation for their financial gifts Present opportunities to the donors for their involvement Maintain biographical and interest information to assist in developing relationships and to better match donors with project funding needs. Stay up to...

Staff Type           Volunteer, or staff who raises support Work Location    JAARS Waxhaw, NC FTE          1.000 Position Summary            Provide leadership and supervision for JAARS Sea Freight Shipping office in Waxhaw, North Carolina. This job provides a vital service for our worldwide operations. The Sea Freight Shipping department involves receiving, packing and crating goods for outbound sea freight shipments around the world, as well as receiving inbound sea freight shipments from various locations around the world and handling the shipment of goods to final destinations in the USA by land or air. Position Responsibilities                Advise, communicate and collaborate with members, other JAARS departments, field offices, shipping agencies and trucking companies via phone, email, text and documents about shipping, including rates, process and other information Export Process vendor drop-shipments, repack and label goods, build and pack...

Target Staff Type              Volunteer Work Location    JAARS Waxhaw FTE          1.000 Position Summary            Assist the Multi-Generational Engagement (MGE) Director with implementation and development of initiatives to engage demographically diverse audiences in the task of supporting Bible translation. Position Responsibilities                ·         Manage registrations and onboarding of program participants ·         Assist in the development and implementation of new, as well as current multi-generational programs, including, but not limited to: CrossVenture and Passport to Missions ·         Assist with program messaging, promotion and growth ·         Communicate with volunteers for program staff ·         Facilitate programs for participants Position Requirements   ·         A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual...

Target Staff Type            Supported/Volunteer Work Location  JAARS Waxhaw FTE        1.000 Position Summary          Provides financial information to management by researching and analyzing accounting data and preparing reports.  Completes general ledger account reconciliations on a monthly basis and bank account reconciliations. Ensures compliance to GAAP and FASB requirements and assists in the auditing process as requested by the CFO or the Director of Accounting. Position Responsibilities             Provide financial information to management by researching and analyzing accounting data and preparing reports Prepare budget templates and reports Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial actions by analyzing accounting options Substantiate financial transactions by auditing documents Maintain financial...

Target Staff Type            Supported/Volunteer Work Location  JAARS Waxhaw FTE        1.000 Position Summary          Training requires significant administrative and logistical support. This position offers the opportunity to engage in a wide variety of tasks in support of Bible translation. Position Responsibilities              Serve as Administrative Assistant to the Learning and Development (L&D) Associate Director and the L&D Director Complete other tasks as needed to accomplish L&D's mission and goals Handle many department processes which could include some or all of the following: organize videos and photos, process emails, update calendars, update training manuals, type documents, update L&D website, keep the office clean and organized Coordinate logistics for L&D training events which could include, but is not limited to, processing room/food reservations, purchasing meal tickets, printing documents and packing/unpacking training...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.200 Position Summary           Just previous to and during the month-long ICC (Intercultural Communications Course), this position will provide administrative assistance to the course director, including involvement in the admin team, office work and communication with visitors. Position Responsibilities               Admin tasks Make copies, scan documents as needed Manage classroom time clock Replenish table supplies Greet visitors Distribute mail Other tasks as needed and assigned by the ICC Director and Assistant Director Position Requirements                        A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth Embrace the vision, mission and core values of JAARS Good people and team skills Support self or volunteer - unpaid position...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.500 Position Summary           The MATA Assistant position is an administrative assistant position to help with the Aviation Engagement Department. This position is specific to the Missions at the Airport program, but may provide assistance with Vision Flights and CrossVenture|Aero activities. Position Responsibilities               Communication with event sponsors Accounting Reporting Assisting at events in the capacity of ticket seller, gatekeeper, etc. Position Requirements  A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth Embrace the vision, mission and core values of JAARS Volunteer or supported, unpaid An understanding of the MATA program Strong computer skills Attention to detail

Target Staff Type           Self Supported/Volunteer Work Location  JAARS Waxhaw FTE        0.750 Position Summary          Are you gifted in multi-tasking? In organization? Are you friendly and welcoming? Have you scheduled appointments, and handled and reconciled financial transactions? JAARS Health Services has a critical need for help at our front desk reception area. We serve the JAARS Center staff, furloughing missionaries, and immunizations for the church community. Position Responsibilities             Follow procedures to open and close office and waiting room areas, and maintain them in an orderly condition Answer phones, greet, and process patients Maintain patient appointment book, prepare patient charge sheets, and make referrals Process and report credit card transactions, prepare and submit member charges Perform daily cash report, petty cash, and deposit procedures Complete daily sign-in sheets statistical report Position...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.200        4–8 hours per week Position Summary           Assist Tour office with various administrative tasks.  Position Responsibilities               Assist the Tour office staff Stuff tour literature bags Prepare contact cards and clipboards Prepare Passport to Missions materials Perform other simple office tasks, as needed Position Requirements  A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth Embrace the vision, mission and core values of JAARS Willingness to help in office tasks as needed Attention to detail Desire to be proactive and create a positive experience for others

Target Staff Type             Volunteer Work Location   JAARS Waxhaw or Remote FTE         0.300 Position Summary           JAARS needs someone to coordinate staff and to represent and promote JAARS at various church relations activities. Respond to and coordinate requests from the community for JAARS presentations and involvement. If you have the ability to convey how JAARS makes Bible translation and language development possible, we would love to talk with you. Position Responsibilities               Develop contacts and build relationships with church representatives to create opportunities for keeping JAARS and our services in front of the church community Oversee church liaison program Respond to requests from churches, plan, coordinate and staff the programs to motivate and encourage interest in JAARS and promote goodwill Maintain database of church contacts Assist, equip and coach staff for speaking engagements and event protocol Distribute JAARS...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.250 Position Summary           We are looking for someone who is passionate about history, museums and missions. Candidates should have excellent oral communication skills and enjoy working with people. They need to be able to learn and communicate the guided tour and mission of JAARS to visitors. Flexible Hours Position Responsibilities               Work at the reception desk to answer the phone, keep visitor records, schedule tours, greet and orient visitors, turn on various technology used in exhibits and answer questions Give guided tours of the museum Help plan and work at JAARS DAY and other museum events Sell items in the museum gift shop Represent JAARS and the Museums at outreaches in the community, at schools and at churches Attend museum meetings and trainings Attend JAARS events and meetings when possible Perform any other tasks that are needed...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.250 Position Summary           We are looking for someone who is passionate about history, museums and missions. The skills required depend on which project they are working on: exhibit construction, collections management or educational materials. They must be able to effectively communicate JAARS mission and the museum story to visitors. Flexible hours.   Position Responsibilities               Assist with special museum projects; Common projects include the following: collections management, exhibit building and installation and designing educational materials and programs Work at the reception desk to answer the phone, keep visitor records, schedule tours, greet and orient visitors, turn on various technology used in exhibits, sells gift shop items and answer questions as needed Attend museum meetings and training Attend JAARS events and meetings when possible...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.250 Position Summary           We are looking for someone who is passionate about history, museums and missions. Candidates need excellent oral communication skills and enjoy working with people. They work well with a team and on their own, organizing and setting up for programs, as well as assisting with exhibits. They are excellent communicators of JAARS mission and the museum story. Hours are flexible.   Position Responsibilities               Assist in planning, organizing, promoting, setting up and working at museum events and offsite outreaches Give guided tours of the museum as needed Work at the reception desk to answer the phone, keep visitor records, schedule tours, greet and orient visitors, turn on various technology used in exhibits, sells gift shop items and answer questions Assist with planning, installing and building exhibits Attend museum meetings...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.500 Position Summary           Resource and care for Wycliffe missionaries and their families at JAARS, in the US and globally. Increasing missionary longevity and preparing the next generation of Christian leaders. This results in better transitions, increased member retention and increased mobilization.   Position Responsibilities               Assist the Youth Team Attend all weekly meetings including: Youth Staff Meeting, JAARS Center Meeting Staff Prayer Time and Youth Team Staff Meeting Draft the initial email updates Enter all youth-related receipts in Netsuite in a timely manner for the department's accountant Process all purchasing requests Position Requirements  A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth Embrace the vision, mission and core...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw or Remote FTE         0.200 Position Summary           In collaboration with the Information Technology and Business Solution team, IT partners and internal stakeholders, this role will advance our Systems Administration technology and platforms to world-class operational excellence. The Systems Administrator will perform critical, enterprise-wide analysis, design, development, testing, implementation and tracking of the overall business strategy that integrates key internal end users' crucial business needs with new ERP technologies and forecasts future requirements of JAARS to maximize systems scalability and enterprise trust.   Position Responsibilities               Significantly and measurably improve internal end users’ operational excellence, performance and productivity through maximizing and optimizing the NetSuite and Salesforce ERP platform’s capabilities and scale. Build...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.500     This can be a full-time or part-time position. Position Summary           The Cross Venture Program Coordinator works with church and school groups that come to learn more about missions, Bible Translation and JAARS. Help others gain a vision for missions and become further engaged with JAARS through managing the logistical and program details required for a successful camp week. The position will use your relational and organizational strengths as you work with a wide variety of people and departments, managing the nuances of hosting a new team of people each week.   Position Responsibilities               Direct, serve and support arriving groups, tending to needs throughout the week Recruit staff, respond to inquiries. Refer to HR to be processed Coordinate program schedule and manage volunteers Coordinate program details with other departments Prepare...

Target Staff Type             Supported/Volunteer Work Location   JAARS Waxhaw FTE         0.100 Position Summary           Greet and welcome visitors and staff and provide general administrative support for the HR department.   Position Responsibilities               Ensure that visitors and callers to the HR Department are greeted and directed to the appropriate person in HR Provide administrative support to JAARS HR recruiting staff Assist with steps required for on-boarding of new staff Provide general administrative support to the JAARS HR Department, as needed Maintain a list of retired or elder volunteers/members and make contact on a regular basis Provide back-up to make new badges for incoming staff after appropriate requirements have been met Position Requirements  A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth Embrace the vision, mission...

Target Staff Type    Supported/Volunteer Work Location    JAARS Waxhaw FTE    1.000 Position Summary The Technology Coach as part of the Service Desk team, supports the JAARS campus providing consulting/training in business solutions for individuals & departments.    Position Responsibilities First line of contact providing users individuals & departments consulting/training in business solutions Serves as a key person in our Paper to Digital effort Works primarily with non-enterprise systems but may be assigned larger projects as well Promotes collaboration and helps develop a standard set of technology tools Keeps informed about, and tests new technology tools Serves as a subject matter expert with multiple tools Learns about the many services JAARS offers Position Requirements A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth Embrace...