Teen Challenge SuperThrift - Pensacola FL - Floor Lead

Job Summary:
Under the direct supervision of the Store Manager, the Lead Retail Associate will ensure all operations comply with Teen Challenge Best Practices and Policies.

Key Tasks:

• Provide customer service by greeting customers, responding to customer inquiries and managing complaints.
• Monitoring of store inventory to maintain appropriate store inventory levels.
• Supervise, direct, motivate and mentor thrift store employees.
• Coordinate the pricing, merchandising, production and sale of products
• Supervise the rotation of inventory on the sales floor.
• Perform work activities such as cleaning and organizing shelves, displays and sales of merchandise.
• Track and report the number of donors and the amount of items produced on a daily basis.
• Monitor and maintain consistent pricing standards.
• Complete basic accounting and cash handling procedures.
• Comply with all Company safety policies, programs and procedures, attend safety training sessions and safety meetings.
• Oversee the operations of the store in the absence of the Store Manager
• Other duties as assigned.

Education and/or Experience:
High School Graduate or GED, leadership/retail experience preferred.

Physical Demands:

• Able to lift minimum of 50 pounds on a repeated basis.
• Able to assemble and move racks and shelves for extended periods of time. Able to carry items up & down stairs, if applicable; Must be able to stand for long periods of time.
• Ability to work irregular hours; Solid knowledge of retail operations; Ability to multi task.
• Ability to assess situations and be able to move into different job roles from accepting and picking up donations, to process and pricing donations, merchandising, selling items, operating cash register and providing good customer service.