Mar 01, 2024

Spanish Listener Engagement and Communications Specialist

  • TWR International
  • Cary, NC
Part time Administrative Communication Customer Service Media/Video/Radio Ministry

Job Description

Work with the Spanish ministry team to engage and develop relationships with listeners and donors in the United States and Spanish-speaking world by telephone and email and to enhance communication and outreach capacity, and build the relationship between TWR and donors, ministry partners, and the listening audience.

Responsibilities:

  • Listener/Donor Engagement:
    • Communicate fluently in spoken (by phone) and written Spanish with Spanish-speaking donors and listeners
    • Convey adequate and appropriate information regarding requests for materials in a kind, patient, and helpful manner
    • Manage all aspects of donations by telephone, email, PayPal, bank transfer and social media
    • Create accounts and enter data into database
    • Answer spiritual questions from listeners in accordance with TWR’s values
    • Understand the content of programs aired and materials distributed by RTM, especially A Través de la Biblia
  • Communications:
    • Edit and proofread documents written in Spanish with a high degree of accuracy
    • Assist with the preparation of Spanish donor appeals, fundraising and products
    • Assist the Director of US Spanish Ministry as requested

Experience Required:

  • Excellent computer skills and experience with Microsoft Office 
  • Proficient in the use of digital devices 

Experience Preferred:

  • At least 1 year of experience in a busy office environment dealing with customers or clients
  • MailChimp email marketing

Apply Now