Nov 23, 2022

IT Operations Manager

$65,000 - $70,000 yearly
  • Ethnos360
  • Ethnos360, West 1st Street, Sanford, FL, USA
Full time Information Technology (IT)

Job Description


This role manages IT operations for Ethnos360’s IT department. It is the responsibility of the individual in this role to also coordinate with other Ethnos360 IT leadership on the development and fulfillment of the outlined IT operations functions as listed in this job description.  



  • Responsible for providing management, and overall guidance of daily tasks/projects for the IT Operations department 

  • Responsible for facilitating regular meetings for the IT Operations department 

  • Responsible for multisite leadership of network, systems, security protocols, compliance, device policy and procedures. Responsible for overseeing maintenance and optimization of local and cloud organization networks, servers, and services 

  • Promotes and guides strategic planning for sustainable technology practices 

  • Participates in project planning and execution 

  • Responsible for reviewing and approving contracts with vendors for IT Operations equipment and services 

  • Responsible for IT Operations budget oversight 

  • Serves as an escalation point for IT technicians and engineers 

  • Works with IT leadership team to propose IT policies and practices 

  • Performs other related duties as is required by the Director of US IT 



  • Experience as an IT Operations Manager or similar role 

  • Experience with system installation, configuration, and analysis 

  • Thorough knowledge of networks and cloud computing 

  • Strong knowledge in Microsoft Azure cloud services
  • Knowledge of data protection operations and legislation (e.g., GDPR) (Preferred) 

  • Ability to manage multiple projects 

  • Outstanding communication skills 

  • BSc/BA in Computer Science, IT or relevant field or commensurate experience 

  • Strong Christian who is part of a local church and who can agree to Ethnos360 doctrinal statements 


Preferred Qualifications/Certifications in: 

  • Comp TIA A+ (Preferred) 

  • CompTIA Network+ (Preferred) 

  • Information Assurance and Cybersecurity certification (Preferred) 

  • Cisco specific certifications (Preferred) 

  • Microsoft certifications (Preferred) 

This job position currently does not offer any insurance benefits. It is purely salary only at this time.

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