Aug 03, 2022

Donor Services Assistant

$15.00 - $20.00 hourly
  • Bethesda Mission
  • 2101 North Front Street, Harrisburg, PA, USA
Part time Accounting Customer Service Nonprofit

Job Description


Incumbent is responsible for the processing of monetary gifts, in-kind gifts, and processing of thank-you letters.


1.      Processes incoming monetary donations, i.e., opening and writing reply devices and batch donations for data entry, entering gifts in database.  Scans checks and/or prepares deposits for bank.  Incoming monetary donations will include all on-line gifts, credit card gifts, and cash gifts.

2.      Processes in-kind gifts, i.e., gathering in-kind receipts, preparing them for gift entry, verifying donor addresses, accurately entering new donor information and gift information in Raiser’s Edge. 

3.      Processes general thank-you letters/receipts, including printing and folding letters. Works with volunteers to restock envelope inserts for thank-you letters.  Maintains an electronic file copy of each month’s letter template.  Maintains tracking record of daily letters.  Delivers the letters (and other mail, if needed) to the post office.  Also assists in processing occasional special mailings.

4.      Assists in maintaining the accuracy of Raiser’s Edge database.  This includes, but is not limited to, donor names and biographical data (addresses, birth dates, etc.), gift information, donor notes, event information, etc.

5.      Shares responsibility answering Mission telephone promptly and courteously.

6.      Works effectively as part of the Donor Services Department team.

7.      Assumes other duties and responsibilities as assigned by supervisor.


1.      Provides a Biblically sound testimony of having accepted Jesus Christ as Lord and Savior and leads a life worthy of that profession.  Actively engages in private and corporate prayer, Bible Study, regular church attendance, and holy living.

2.      Agrees with and carries out responsibilities in accordance with the Mission’s policies that are included in the Bethesda Mission Directives, the Bethesda Mission Code of Conduct, the Bethesda Mission Statement of Faith, the Bethesda Mission Document on Sexual Sin and Brokenness, Value Statement and Narratives, and the Mission Statement.

3.      Committed to serving the poor and homeless.

4.      Presents a history of stable and responsible employment.

5.      Possesses an AA degree or has equivalent experience and at least two years’ experience with general office procedures, including bookkeeping, computers, and all commonly used office equipment.

6.      Has extensive experience with database management and spreadsheets.

7.      Possesses a basic understanding of non-profit funding. 

8.      Demonstrates effective oral and written English communications.

9.      Agrees to sign and abides by a confidentiality agreement.

10.  Possesses the ability to work effectively with others in a positive, cooperative manner.


 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Works in office areas as well as throughout the facility and occasionally travels to other Mission facilities as required.  Sits, stands, bends, lifts, and moves intermittently during working hours.  Interacts with staff, visitors, etc., under all conditions/circumstances.  May be required to work extended periods of time at a computer requiring repetitive motion.  Infrequent light physical effort required.

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