Sep 10, 2021

Donor Services Assistant

$16.00 - $17.00 hourly
  • Far East Broadcasting Company
  • La Mirada, CA, USA
Full time Entry Level

Job Description



Responsibilities for this position include direct input/output of donations in the FEBC CRM system and both online and offline donor contacts as it relates to daily work. The Donor Services Manager oversees the daily work of the Donor Services Assistant.  


Essential Duties and Responsibilities:

  • Input donations into Blackbaud Raiser’s Edge donor tracking system and update donor records
  • Assist in maintaining database integrity for Raiser’s Edge CRM system
  • Facilitate donor Welcome Series mailings for new donors
  • Produce Pander File for acquisition projects
  • Generate, print and distribute donation receipt letters as requested
  • Prepare standardized and customized donation reports as requested
  • Help sync data into FEBC’s online/offline CRM systems
  • Make donor thank you phone calls and write notes as directed
  • Monitor and respond to social media related comments as needed
  • Assist with donor events as needed, both onsite and virtual
  • Digitize listener testimonies for online storage
  • Performs other duties as assigned


Knowledge, Skills and Abilities Required:

  • Must possess a vibrant personal relationship with Jesus Christ and agree with the FEBC statement of faith.
  • Knowledge of FEBC’s brand, with a passion for Christian ministry
  • Ability to multi-task and think creatively, with strong attention to detail
  • Working use of fundamental reading, writing and math skills
  • Strong verbal and interpersonal skills a plus
  • Experience with word processing and spreadsheet software applications
  • Ability to research and provide detailed summaries of findings
  • Team oriented and self-motivated with ability to anticipate needs
  • Capable of exercising good judgment, flexibility, and maintaining the highest level of confidentiality


Prior to applying for any position with FEBC, all applicants must review our Statement of Faith and Mission Statement and be in agreement with both.


Supervisory Responsibilities: None



AA degree or equivalent.

2 Years general office experience or equivalent.

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