Information Technology (IT)
Target Staff Type Supported/Volunteer
Work Location JAARS Waxhaw
Perform routine to complex management of Salesforce technology, including data analytics, detection and correction of data-quality issues, process incoming data, report generation and data standardization and accuracy. This role will act as the division's Salesforce subject matter expert, trainer, trouble shooter and primary analyst.
Train and educate internal division departments, groups and teams on Salesforce functions and learning opportunities to meet overall division objectives and initiatives
Analyze and recommend Salesforce policies, procedures, plans and programs related to Salesforce with focus on improving long term scalability and sustainable organizational value and efficiency for the system
Collaborate with key internal partners including Technology and Business Solutions staff to meet Salesforce operational function and related technology needs
Validate and process data import inquiries
Ensure sufficient data quality is maintained so that the data can effectively support the business process and reporting accuracy
Identify, investigate and manage the resolution and escalation of data quality issues which may include coordinating ongoing data quality audits
Coordinate various data cleanup tasks which include ensuring that leads are assigned to the appropriate groups or staff, standardizing data and ensuring that necessary data fields are populated
Map key communication linkages and critical interfaces between department stakeholders; define roles and responsibilities for team members across departments that improve collaboration, trust, efficiency and teamwork
A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth
Embrace the vision, mission and core values of JAARS
Degree or certification in Computer Science, Management Information Systems, related discipline or equivalent experience preferred
Demonstrated experience in performing the essential duties with emphasis in the management and administration of data analytics, data management and data administration
Experience in technology that will significantly improve current automated processes and systems
Excellent verbal and written communication skills with ability to educate and train on complex processes
Experience in CRM systems equivalent to Salesforce; Salesforce experience preferred
There are nearly 600 million people in the world with little or no access to Scripture in the language they know best, their heart language.
JAARS makes Bible translation and language development possible, especially in the most remote places on earth. We do that by enabling locally appropriate and sustainable solutions in transportation, technology, media and training.
We need more staff to make that possible. Of those who work at the JAARS Center in Waxhaw, N.C., 50% are volunteers either short or long term, full or part time, and of all ages and backgrounds. Missionaries and a few paid personnel round out the staff.
Consider becoming part of our team that impacts people for eternity by helping give them God’s Word.