Jun 09, 2021

Targeted Case Manager

$16.00 - $18.00 hourly
  • Servant's Heart Ministry
  • 6109 Anno Avenue, Pine Castle, FL, USA
Part time Counseling Ministry Nonprofit

Job Description


The Targeted Case Manager will provide support and guidance and the necessary tools to the recipients of Servant's Heart Ministry to accomplish increased self-sufficiency and help to maintain a healthy lifestyle: physically, emotionally, and spiritually. This is a part-time, non-exempt regular position located in Orlando, FL. Compensation is commensurate with skills and experience. 


  • Bachelor's Degree in Biblical Counseling, Social Work, or Human Services recommended. 
  • A solid Bible-based Christian faith, compatible with SHM's statement of faith.
  • Current and active fellowship/membership in a local church.
  • Prior experience as a Case Manager/Social Worker/Counselor.
  • Bi-lingual Preferred. 


  • Must be able to effectively multi-task.
  • Must be effective in working with staff within the facility.
  • Must be able to love, encourage and guide clients.
  • Must be an effective team player.
  • Must have good communication skills.
  • Must have strong listening skills. 

Essential Duties and Responsibilities

  • Oversee all SHM recipients intake and case management.
  • Conduct intake, assess client's needs and make referrals to appropriate community resources.
  • Conduct case management meetings with SHM recipients for financial management, accountability, resource needs, and transition planning.
  • Provide advocacy, monitoring, follow-up, and maintenance of recipient records and documentation.
  • Develop linkages with other programs and organizations that provide direct and indirect services.
  • Maintain accurate recipient documentation and other pertinent paperwork/reports.
  • Assist recipients in achieving goals as outlined in their development.
  • Accurately complete job assignments, agency forms, and written documents within assigned deadlines.
  • Act as a hub for all information about recipients kept by Servant's Heart Ministry staff.
  • Be the liaison to the Executive Director and Community Partners concerning recipient development.
  • Maintain contact and facilitate meetings with the Executive Director to inform program success and challenges.
  • Accurately represent Servant's Heart Ministry's mission and vision.

Computer Skills

  • Software Must be proficient in Windows, Microsoft Word, and Excel.
  • Essential office equipment, such as computers, copiers, and printers.

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