The Targeted Case Manager will provide support and guidance and the necessary tools to the recipients of Servant's Heart Ministry to accomplish increased self-sufficiency and help to maintain a healthy lifestyle: physically, emotionally, and spiritually. This is a part-time, non-exempt regular position located in Orlando, FL. Compensation is commensurate with skills and experience.
Bachelor's Degree in Biblical Counseling, Social Work, or Human Services recommended.
A solid Bible-based Christian faith, compatible with SHM's statement of faith.
Current and active fellowship/membership in a local church.
Prior experience as a Case Manager/Social Worker/Counselor.
Must be able to effectively multi-task.
Must be effective in working with staff within the facility.
Must be able to love, encourage and guide clients.
Must be an effective team player.
Must have good communication skills.
Must have strong listening skills.
Essential Duties and Responsibilities
Oversee all SHM recipients intake and case management.
Conduct intake, assess client's needs and make referrals to appropriate community resources.
Conduct case management meetings with SHM recipients for financial management, accountability, resource needs, and transition planning.
Provide advocacy, monitoring, follow-up, and maintenance of recipient records and documentation.
Develop linkages with other programs and organizations that provide direct and indirect services.
Maintain accurate recipient documentation and other pertinent paperwork/reports.
Assist recipients in achieving goals as outlined in their development.
Accurately complete job assignments, agency forms, and written documents within assigned deadlines.
Act as a hub for all information about recipients kept by Servant's Heart Ministry staff.
Be the liaison to the Executive Director and Community Partners concerning recipient development.
Maintain contact and facilitate meetings with the Executive Director to inform program success and challenges.
Accurately represent Servant's Heart Ministry's mission and vision.
Software Must be proficient in Windows, Microsoft Word, and Excel.
Essential office equipment, such as computers, copiers, and printers.
Servant's Heart Ministry is a faith-based organization established to feed children, seniors, and other vulnerable individuals through community partnerships by providing basic needs, empowering people to grow and thrive in their own neighborhoods, and offering opportunities for people to serve.
At Servant's Heart Ministry, we partner with churches, schools, caretakers, social workers, medical centers, neighborhood associations, and others who work directly with families experiencing hardship in our community. Our focus is always to reach the most vulnerable children, seniors, homeless, and homebound with the food they need to be healthy. We believe a bag of food should come with a personalized encounter, which is why we have established a community partner network to help us achieve this mission. Servant’s Heart Ministry feeds over 240 families a week through the support of our community partners. Our goal is to serve more families, raise awareness about food insecurity in the community, and inspire others to join us.