Jun 08, 2021

Human Resources Manager

  • TEAM
  • Carol Stream, IL, USA
Full time Human Resources

Job Description

Job Description


The Human Resources Manager - Employee Relations & Compliance will administer human resources policies, programs, and practices in the areas of culture, recruiting and onboarding, staff development, terminations, and compliance. This role exists in the context of TEAM’s Personnel Group, which provides HR services, staff development and training, and other employment services to both U.S. staff and global workers.


  • Foster a culture in TEAM that reflects TEAM's core values
    • Interface between staff and management with feedback on staff morale, concerns and expressed needs
    • Identify opportunities to increase interaction between U.S. based staff and global workers
    • Work with the Communications Department on culture-enhancing communications
    • Generate ideas to promote TEAM culture internally
    • Initiate monthly staff bulletin in coordination with Communications Department and assist in coordinating monthly all-staff meetings
  • Recruitment and orientation of new staff
    • Ensure that appropriate publicity of TEAM’s hiring opportunities is done in local churches, schools and on Christian internet job networks
    • Work with supervisors to define the most important skills and abilities needed to thrive in the job to be filled
    • Coordinate recruitment efforts with hiring managers, coordinate interviews, accept resumes and applications, interview and assist with the final hiring decision process
    • Facilitate effective new employee orientation into TEAM
    • Work with Mobilization and Learning & Development in employment onboarding of global workers
  • Development and retention of existing staff
    • Assist supervisors with writing and maintaining accurate and current job descriptions for North American based staff positions
    • Manage existing TEAM staff annual performance evaluation process (includes preparing both supervisors and evaluated employees)
    • Assist in developing and managing evaluation process for global workers, including creation and implementation of  job descriptions
    • Develop and implement personal development plans to assist with goal setting and performance measurement
    • Participate in the process of staff development by assessing needs, evaluating in-house training resources and tracking staff development efforts in consultation with TEAM”s Director of Learning & Development
  • Disciplinary process and exiting staff
    • Oversee the out-processing of all employees who leave TEAM. Conduct exit interview with terminating employees, sharing appropriate feedback with supervisors and/or management. Collaborate with Transitions Manager in out-processing of global workers
    • May be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations
    • Receive and act on employee complaints or grievances; Oversee employee disciplinary meetings, terminations, and investigations
  • HR Compliance
    • Maintain accurate HR data in tracking systems related to HR and payroll
    • WOrk with TEAM’s Executive Director of Global Services, Personnel Director, and contracted legal counsel to maintain an up-to-date employee handbook
    • Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
    • Manage unemployment claim requests, worker compensation claims, employment verification requests, and other legal HR topics
  • Performs other duties as assigned.


Education and Work Requirements

  • Bachelor’s degree in business, human resources, or related field of study
  • 3-5 years of experience in an advanced human resources position, or equivalent combination of education and expense
  • Professional in Human Resources (PHR) designation desirable (SHRM or HRCI)
  • Experience managing employee benefits preferred
  • Background and experience with a nonprofit organization, ideally a religious ministry preferred

Other Skills and Qualifications

  • Good sense of humour, quick to laugh
  • Experience with online onboarding tools preferred
  • Positive attitude, team player, and passionate about serving God and others
  • Spiritually mature with a growing relationship with Jesus Christ
  • Possess great relational ability - someone who is winsome, loves people and gains satisfaction from helping people meet their spiritual, philanthropic and missional goals
  • Excellent verbal and written communications skills
  • Able to easily maintain confidentiality and prudence in communication
  • Detail-oriented and accurate, yet ongoing and personable
  • Demonstrate an attitude of love, compassion, and respect to the US Staff, global workers, and partner organizations that we serve
  • Excellent computer skills; experience working with spreadsheets, word processing and office software. Salesforce and UltiPro experience a plus


The following abilities are required for the position: 

  • Work for extended periods of time at a computer including the use of mouse and keyboard , requiring the ability to send and receive information with necessary optical, auditory and manual dexterity (video calls, email, fax machine, copier, scanner, etc.)
  • Tolerate dust and fumes from general cleaning and maintenance procedures
  • Strong written and verbal communication and interpersonal skills; comprehend and speak English.
  • Display the reading skills necessary to proofread written material
  • Perform basic mathematical calculations
  • Periodic travel may be expected; must be able to navigate airports and travel domestically
  • Walk, stand, stoop and kneel to file and retrieve files from cabinet drawers


Download our Employment Application. Upon completion of the application, please create a single PDF file that includes your cover letter, resume, and completed TEAM application. Please email the PDF to jobs@team.org.

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