Nov 30, 2020

Technology Coach

  • JAARS, Inc.
  • JAARS, NC, USA
Full time Customer Service Information Technology (IT) Installation-Maintenance-Repair Nonprofit

Job Description

Target Staff Type   Supported/VolunteerWork

Location   JAARS Waxhaw

FTE   1.000

Position Summary

The Technology Coach as part of the Service Desk team, supports the JAARS campus providing consulting/training in business solutions for individuals & departments. 

 
Position Responsibilities

  • First line of contact providing users individuals & departments consulting/training in business solutions
  • Serves as a key person in our Paper to Digital effort
  • Works primarily with non-enterprise systems but may be assigned larger projects as well
  • Promotes collaboration and helps develop a standard set of technology tools
  • Keeps informed about, and tests new technology tools
  • Serves as a subject matter expert with multiple tools
  • Learns about the many services JAARS offers

Position Requirements

  • A deep and growing walk with the Lord Jesus that includes your personal spiritual growth and the ability to support others in their spiritual growth
  • Embrace the vision, mission, and core values of JAARS
  • Innovative; enjoys exploring and applying new technology tools
  • Continual learner who looks for opportunities to automate processes and tasks; and to improve effectiveness  
  • Enjoys patiently coaching and helping people learn to effectively utilize digital tools with excellent verbal and written communication skills  both in person and remotely
  • Works well as part of a team; collaborative
  • Minimum of 4 years working in technology field, Bachelor’s degree in IT or equivalent experience
  • Familiar with: G Suite, Collaboration tools, Video communication tools: Zoom, Hangouts, etc.


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