The Christian Broadcasting Network (CBN) is looking for Call Center Representatives to join our dynamic call center team. We are seeking dedicated customer service professionals who are passionate about the mission of CBN and are ready to upgrade their job into a fulfilling career.
The hours for our Nashville Call Center are 8am-5pm Central, Monday-Sunday.
This position will communicate with established and prospective CBN partners to encourage financial support, inform, and minister through prayer using accepted biblical doctrine.
This is a regular, part-time position working at least 20 hours per week from 8am-5pm Central and paid at $11.50 per hour. Employees averaging 20+ hours per week accrue part-time vacation and sick leave and are eligible to participate in the 401(k).
The successful candidate will have the following qualifications:
Excellent listening skills and ability to empathize with others
Knowledge of the Bible and ability to pray concise, scripture-based prayers
Ability to communicate professionally with good oral and written communication skills, including proper use of sentence structure, grammar, and spelling
Good computer skills including use of Windows-based operating system, web browser, and email program with ability to learn new software
Comfortable working at a computer workstation for entire shift
Strong reading comprehension skills
Ability to work in a structured, fast-paced environment, and adapt to change
Ability to self-manage and take appropriate initiative
Strong ability to maintain consistent punctuality and attendance
Ability to work weekends and occasional holidays as needed
Excellent ability to maintain confidentiality and safeguard sensitive information
Experience with Call Center software a plus
* Also seeking Spanish/English bilingual candidates.*