Reports to: Learning & Career Center Program Manager
Subordinates: Interns & Volunteers
Classification: Specialist / Full Time / Non-Exempt
Salary: Range starts at $22 per hour, DOE
Cityteam is a Christian non-profit dedicated to supporting communities by meeting immediate needs and enabling lasting solutions for those struggling with poverty, homelessness, and addiction. Being part of Cityteam is not just a career but a calling. Whether we’re working on the front-lines in Programs or working behind the scenes in Support Services, we feel privileged to use our education, experience, and gifts to love people and bring glory to God.
The Career Specialist plays a major role in enabling lasting solutions in the lives of our Residential Program students. This requires compassion, empathy, and the ability to recognize, anticipate, and creatively help students visualize a more prosperous and realistic career pathway. The Career Specialist must hold the tenet that each and every person that walks through our doors can learn, regardless of his or her past.The Career Specialist not only advocates for the student, but also motivates and inspires the student to explore and pursue opportunities that are within their reach. The Career Specialist will need to be adept at communicating with people from a variety of backgrounds, including those with advanced degrees, no diploma, business owners, and those who are poor, struggling with addiction, or from transitioning from jail. No two days are ever the same, so we are looking for someone who can pivot quickly and handle conflict with grace in a Christ-like manner.
The Career Specialist is a full-time non-exempt position. Beyond salary, Cityteam offers a great benefit package, including but not limited to Medical, Dental, and Vision insurance, Paid Vacation, Paid Holidays, Paid Sick Leave, and Retirement Benefits. All of this is wrapped up in a Christian environment that values Teamwork, Accountability, Humility, Innovation, and Joy.
Oversee Learning and Career Center procedures, training, and tutoring of students.
Interview and assess students to establish Individualized Learning Plans and career goals.
Facilitate and train students and volunteers in CASAS Competencies Workshops.
Provide instruction and materials best suited to each student’s needs, including using appropriate teaching styles to accommodate working with individuals and small or large groups.
Collaborate with Learning Center Coordinator, Transitional Housing Specialist, Case Managers, and other Cityteam staff to support each student.
May support Cityteam's Oakland and San Francisco programs as directed by manager.
Research and build mutually beneficial partnerships with businesses and union trades. Network with outsideagencies, colleges, and organizations to maximize available resources.
Coordinate guest speakers, teachers, and presenters to help educate, prepare, and inspire our students.
Provide tours to potential volunteers and donors. Recruit, assess fit, schedule, train, and supervise volunteers.
Assist students with college readiness, applications, financial aid, etc.
Find and take students to appropriate career fairs and vocational orientations.
Assist students in attaining proficiency and professionalism in job search strategies, including addressing and overcoming employment barriers, interview techniques, personal branding, and written materials including resumes, applications, and cover letters.
Efficiently use Google Drive and other Google editing applications for organizing and finding files and folders, sharing and collaborating on documents, and downloading and printing files.
Efficiently use Google Sheets, Forms, and Docs to record, collect, and analyze data to create efficiency reports.
Follow-up for a minimum of one-year with students to encourage job retention, progression along chosen career path, and to ease the process of transition. This may include the establishment of an alumni association as well as providing assistance with housing, budgeting, banking, child care, transportation, education, and upgrading employment.
Manage multiple projects, prioritize tasks, and intelligently delegate.
Advocate on behalf of Cityteam to your circles of influence.
Special projects and additional tasks as assigned by the Learning & Career Center Program Manager.
PLEASE NOTE: To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand or sit for prolonged amounts of time
Walk, bend, twist, & kneel
Talk and hear
Occasionally lift and move up to 20 pounds
Finger and hand dexterity to feel, handle, and operate objects, tools or controls, and to reach with hands and arms
Should be able to type accurately with a minimum 45-correct words per minute
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Required Education and Experience
Associate Degree or equivalent experience in related field
Minimum 3-years of professional work experience
Experience conducting online research, preparing presentations, and speaking in public
Experience facilitating meetings, groups, or other functions
Proficient and comfortable speaking to large groups of people
Computer literate and proficient with all aspects of Microsoft Office Suite (Word, Excel, PP, & Outlook) and Google Apps
Familiarity with Moodle or other Learning Management Systems
Experience with curriculum development and the ability to maximize resources by individualizing content for each student’s needs
Outstanding command of the English language, especially writing professional documents and business correspondence
Demonstrated interpersonal skills and the ability to work and partner with people from varied backgrounds
Valid CA Driver’s License with a clean record, including no major moving violations or suspensions within 10-years
Comfortable working with a wide variety of people, including C-level executives, recovery, re-entry, and homeless populations
Preferred Education and Experience
Teaching or Career Counseling experience
Familiarity with college admission processes, applications, and financial aid
Proficiency with Moodle or other LMS
Ability to speak and understand Spanish, preferred
Administrative experience or work in the customer service field
This job operates in a classroom environment
This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, filing cabinets and fax machines
Days and hours will vary depending on ministry needs
Typical class hours include M-F 10 am-3 pm and evenings from 6-8 pm twice a week
Some weekends and additional evenings may be needed based on the schedules of external job fairs, classes, or networking events (approximately twice a month)
Additional Eligibility Qualifications for Cityteam Ministries
Must have an intimate, personal relationship with Jesus Christ
Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers
Must have compatible theology on major issues of Cityteam's Statement of Faith
Must be committed to serving God and the body of Christ
Please note this job description is not designed to cover or contain a comprehensive listing of all possible duties, activities, or responsibilities. These requirements may change at any time. The signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position.
Cityteam is a nondenominational Christian nonprofit compassionately serving the poor, the homeless, and the lost in San Jose, Chester, San Francisco, Oakland, and Portland.
Since 1957, Cityteam has been serving people in extreme poverty and helping them transform their lives, their families and their communities. Today, with the help of volunteers and faithful donors, Cityteam is impacting the lives of over 500,000 people each year.
What We Do
Cityteam is founded on meeting local needs. Our programs across the United States offer help and hope to those in need with hot meals, shelter, life transformation programs, clothing, hygiene items, learning and career help, discovery Bible studies, and so much more. Each city has customized programs to specifically meet the needs of their community.