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Child Sponsorship Account Manager

Posted by: Family Legacy Missions International

Posted date: 2018-Mar-06

Location: Irving, TX

Family Legacy has been called to work exclusively with the country of Zambia and specifically with the orphaned and vulnerable children who live there. Zambia is a landlocked country slightly larger than the state of Texas. We exist to connect American families with the orphaned and vulnerable children of Zambia to proclaim the gospel, transform lives, and rescue orphans.

Under the leadership of the Director of Child Sponsorship's Account Services, the Sponsorship Account Manager will be responsible for recruitment, cultivation, relationship development, retention and stewardship of FLMI’s sponsors and monthly supporters, administrative support, and assist the Sponsorship Director. In this role you will be responsible for performing various account management services and act as a direct liaison to our constituents on a daily basis. To succeed in this position, you must be able to learn quickly and jump in without being asked. Extreme attention to detail, superb communication skills, must have a "can do" attitude and support where necessary.


Principal Responsibilities:

  • Represent Family Legacy in a positive, pleasant manner by providing excellent customer service at all times. Serves as a role model and adheres to Standards of Behaviors. Handles requests and concerns in a friendly, fair and impartial manner. Supports the Ministry’s mission, vision and values
  • Support sponsorship strategies and methods or activities to ensure proper acknowledgement, recognition and stewardship of sponsors
  • Update and maintain current information in the database
  • Make weekly contacts as directed by Director of Child Sponsorship's Account Services or direct supervisor
  • Contribute ideas and strategy as a member of the Sponsorship's team
  • Participate in team planning meetings
  • Meet defined department goals
  • Inform sponsors of overdue accounts and amount currently in arrears.
  • Collect payments on past due sponsorship's.
  • Weekly and monthly reporting to direct supervisor
  • Perform other job-related duties as assigned

Training, Skills, Knowledge and/or Experience:

  • Strong interpersonal/human relation skills
  • Project management skills
  • Ability to interact with diplomacy and tact amid influential constituents and diverse groups
  • Ability to maintain relationships with significant and influential individuals
  • Ability to solicit donations (including gift in kind, financial contributions, services, volunteers, as well as physical items, etc.)
  • Ability to demonstrate flexibility and adapt to various situations
  • Ability to maintain high level of confidentiality
  • Ability to be a team player
  • Organized, detail-oriented and ability to multi-task and prioritize
  • Pro-active and solutions-oriented eager to take on new challenges
  • Able to communicate persuasively -- both orally and in writing.
  • High energy and enthusiasm
  • Able to strike the balance between working as a team as well as independently to manage individual work flow
  • Be able to work under pressure
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


Job Title Child Sponsorship Account Manager
Post Details
Organization Family Legacy Missions International
Email jobs(at)familylegacy.com
Location Irving, TX
State State -> Texas
Zip Code 75063.00
Country Country -> United States
Salary $30,000 to $36,000 annually
Deadline for applying
Job Type Job Type -> Full-time
Job Category Job Classification -> Ministry - Missions
Church Job Category
Church Size
Worship Style

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