Willow Creek Association (WCA) is committed to the singular idea that inspired, encouraged and equipped Christian leaders transform their communities. The leaders we serve are not just full-time ministry staff, but leaders in all sectors of society committed to pursuing their grander visions—whatever they might be. For more than 25 years, it has been our privilege to serve Christians through events like The Global Leadership Summit.
Reporting directly to the CEO, the Chief Information Officer (CIO) will guide WCA’s technology acquisitions, implementations, and decisions. This is a strategic and yet tactical role requiring significant business acumen and solid technology experience. The CIO is responsible for planning the information technology future for the organization, as well as for the implementation and maintenance of current systems. The candidate must possess effective Technology Leadership capabilities, and be able to rally the troops around the technology plan and path for the company.
Business and Technology Alignment
Envision and deliver technology solutions and services that meet current business needs or solve business problems.
Participate in strategic and operational governance processes of the company as a member of the Executive Team.
Be the custodian of WCA’s enterprise architecture and roadmap.
Act as primary liaison for the company’s technology vision via regular written and in-person communications with the company’s executives, department heads, and end users.
Chair IT Steering committee and escalate issues to the Executive Team.
Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, and purchasing.
Assess and communicate risks associated with IT investments.
Curate business intelligence information from the technology systems and facilitate management decisions.
Collaborate with senior management to recommend and approve procedural and security standards for information technology functions to protect the security of the company’s data.
Collaborate with the appropriate departments to develop and maintain a technology plan that supports organizational needs.
Analyze and improve upon technology standards across the company to maintain a technological and competitive edge within the market.
Manage multiple projects concurrently. Responsible for quality of all project artifacts.
Develop and maintain an appropriate IT organizational structure that supports the needs of the organization.
Ensure IT system operation adheres to applicable laws and regulations.
Develop, track and control the information technology annual operating budget.
Direct development and execution of a company-wide disaster recovery and business continuity plan.
Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
Be in tune with client need and convert client need into successful technology solutions.
Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.
Recruit, develop, and manage a talented staff of IT professionals. Ensure aggressive development of staff to meet current and near future company needs.
Review current client-facing technologies and anticipate corrective action.
Ensure company-wide data hygiene of customer records.
Education & Experience
Degree in Business or Technical discipline with advanced degree preferred. Ten or more years in technology management experience.
Proven track record of complex program management and delivery excellence
Demonstrated experience in strategic planning and execution in a resource constrained environment.
Knowledge of information technology systems and software and ability to manage the entire spectrum of information technology operations.
Turnaround experience with expertise working across different organizations
Requires professional written and verbal communication and excellent interpersonal skills.
Have strong business acumen and experienced working in client-facing roles
Take a common-sense approach to developing technology to solve client issues
Strategic mindset with ability to collaborate and build relationships with different constituents
Known as a change agent with solid communications and influencing skills
Ability to manage multiple projects, prioritize work, and adapt to an ever-changing environment.
Strong attention to detail, while also understanding the big picture.
A proactive, rather than reactive, mindset.
Passion for technology and WCA’s mission.
Our staff are born again Christians who know Christ as their personal Savior and Lord and are actively engaging practices, relationships, and experiences that are growing them to be Christ-centered. They are active participants of a local church that holds to a historic, orthodox understanding of biblical Christianity. They have a constructive attitude, genuine humility, spiritual vitality, and teachable character. They have resilient flexibility, are results driven, and exemplify God-honoring excellence. They are relationally intelligent, work collaboratively, and share commitment to the cause.