Perform day-to-day administrative duties required in daily operations of front desk.
Answer and screen telephone calls in a professional and timely manner, take accurate messages with a high degree of professionalism and courtesy, transfer calls to appropriate employee or voice mail.
Meet and greet visitors, determine their needs and direct them to the appropriate location
Exercise considerable judgment and discretion in handling guests entering the reception area
Respond to all visitors in a courteous and professional manner
Maintain front desk area in a clean and orderly fashion
Education Requirements: High school diploma or general education degree (GED); or minimum three
months’ related experience and/or training; or equivalent combination of education and experience.
Additional Qualifications & Experience:
Ability to utilize multi-line phone system.
Ability to use advanced office equipment (high yield printers and copiers, iPad, dvds)
Intermediate to Advanced skills in Microsoft Office
Word – standard letters, formatting, etc.
Outlook – scheduling meetings, reserving rooms, shared calendars/contacts
Excel – create tables and spreadsheets with basic calculations
Publisher – create announcements, calendars, signage, etc.
Understands the importance of having a professional appearance
Additional Assignments May Include:
Serve the Events Team and other HFTH departments as needed, and approved by supervisor
Assist with catering to ensure room requirements for team luncheons are efficiently coordinated
Coordinate ministry birthday and anniversary celebrations
Maintain inventory of HFTH products and supplies as assigned by supervisor
Use personal transportation to purchase gifts or supplies on occasion, as requested by supervisor
Character/Spiritua l Qualities: Possess a desire to actively minister to others within and outside the ministry; whether they are vendors, constituents, partners or volunteers. As such, each team member is called to actively impact others with Biblical principles for Christian living through sharing in prayer, scripture references, Biblical illustrations, and personal testimony.
For an overview of our ministry and to view more career opportunities, visit our website at www.HopeForTheHeart.org