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Customer Service Representative

Posted by: Premera Blue Cross

Posted date: 2017-Aug-07

Location: Spokane

Are you passionate about providing exceptional customer service? Are you energized by helping others?

 Premera Blue Cross is hiring talented Customer Service Representatives. Be part of a team that reinvents healthcare and go to work every day to improve peoples’ lives.


  • $15.75-$16.25 per hour

  • Full benefits on day one

  • Paid time off and 8 paid holidays per year!


    What you’ll do:

  • Answer customer's questions, clarify options and solve customers’ problems

  • Identify with the customer while working with highly sensitive information

  • Strive for first call resolution while handling all issues with urgency, ownership and accountability. 

  • Create a great customer experience.


    What you’ll bring:

  • An ability to learn quickly and maintain knowledge/ skills to perform to a high standard.

  • Strong written and interpersonal communication skills. An ability to articulate messages and information clearly and accurately.

  • An ability to multitask between multiple tools and computer systems.

  • A friendly, positive, and flexible attitude with the ability to multi-task, pay attention to detail, prioritize work and work independently.

  • A passion for the customer and a desire to hear from them, “You take great care of me and made it simple and easy.”


    About Premera:

    Premera is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services to more than 2 million people, from individuals to Fortune 100 companies. Premera is committed to improving customers’ lives by making healthcare work better. Join us. 

    What we offer:

  • Full benefits from day one, including medical, dental and vision.

  • Generous time off - 20 days of PTO & 8 paid company holidays.

  • Workplace wellness programs and incentives.

  • Life and disability insurance.

  • Free parking.

  • And more!


Job Title Customer Service Representative
Post Details
Organization Premera Blue Cross
Email sara.sorenson(at)premera.com
Location Spokane
State State -> Washington
Zip Code 0.00
Country Country -> United States
Salary $16.00
Deadline for applying
Job Type Job Type -> Full-time
Job Category Job Classification -> Healthcare & Community
Church Job Category
Church Size
Worship Style

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