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IT Support Assistant

Posted by: Union Gospel Mission

Posted date: 2017-Nov-06

Location: St. Paul

Union Gospel Mission Twin Cities is a Christian ministry responding in faith to Biblical principles to serve those experiencing homelessness, poverty, or addiction in our community.  We provide Christ-centered, discipleship-oriented pathways and programs that restore dignity and wholeness to men, women and children.

The Information Technology (IT) Department is dedicated to meeting the computer, phone, and printer needs of UGMTC’s staff with an appropriate balance of efficiency and effectiveness.  This is accomplished primarily through leveraging outsource relationships with IT, printer, and phone vendors.


Under general supervision, supports and maintains UGMTC’s computer systems and desktops in alignment with UGMTC’s mission and values.  This includes physical installation, moving and some diagnosing, maintaining, inventorying, and upgrading of all hardware, cables, and equipment.  


  • Performs general IT support duties including initial physical desktop setup and or moving of IT resources.

  • Assists with inventory of technical equipment; tracks and stocks computers and other equipment as needed.

  • Cleans and maintains computers on a cyclical basis.

  • Assists with special IT project implementations.

  • Serves as a backup to the IT Manager, as needed.

  • Contributes to team effort by accomplishing related results as needed.

  • Works and collaborates with other UGMTC departments.

  • Maintains co-operative relationships and communication with other departments to ensure access and positive experiences for UGMTC students and support achievement of program objectives.


  • High school diploma or GED required or equivalent work experience

  • Associates or Bachelor’s Degree in related field preferred

  • Basic understanding of IT equipment, cabling, and setup



  • Demonstrate a courteous, high-integrity and Christ-like manner with internal and external partners and while performing all responsibilities.

  • Demonstrate d ability to multi-task, have attention to detail and complete all projects timely.

  • Experience working effectively with confidential information.

  • Proficient in the use of Microsoft Office software and other business related software applications.

  • Ability to manage and support all applications that are not included in the system administrators’ scope of responsibility. (i.e. security cameras, Intranet, CTN, VOIP)

  • Interpersonal and communication skills to work effectively one-on-one and in group settings with a wide range of constituencies in a culturally diverse community.

Union Gospel Mission Twin Cities is a 501(c)(3) nonprofit, evangelical Christian Ministry; as such, employees must share the Mission’s Statement of Faith and Code of Conduct, and adhere to the Mission’s employee handbook policy manual and guidelines set forth by the organization. This position requires satisfactory completion of criminal background and drug screening.

Job Title IT Support Assistant
Post Details
Organization Union Gospel Mission
Email jobinfo(at)ugmtc.org
Location St. Paul
State State -> Minnesota
Zip Code 0.00
Deadline for applying
Job Type Job Type -> Part-time
Job Category Job Classification -> Computers/IT
Church Job Category Church Job Category -> Administrative Assistant
Church Size
Worship Style

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