Example of a Formatted Resume

SUSAN SIMONS
Address
City, State Zip
Message Phone
E-mail Address

OBJECTIVE: Executive/Administrative Assistant

HIGHLIGHTS OF QUALIFICATIONS

• Over 12 years of experience as an administrative assistant.
• Hardworking, conscientious, detail-minded and team-oriented.
• Strong written and oral communication skills.
• Extremely dependable in completing projects accurately and on time.
• Demonstrated ability to effectively work with little or no direct supervision.
• Able to maintain positive work relationships in a variety of work situations.

WORK EXPERIENCE

1986-Present

Executive Assistant / New England Financial / Sherman Oaks, CA

• Assist five agents in handling accounts receivable; policy changes, policy loans and dividends; surrenders; reinstatements; duplicate policies; 1035 exchanges; checking account reconciliation; policy conservation letters; producing enforce policy illustrations; and, completing insurance applications.
• Process mutual fund applications and make mutual fund trades for financial planners.
• Proficient in the use of Microsoft Word and Datamax (software for tracking mutual fund performance.
• Use CRT for data input and for processing billing and commission statements.
• Provide excellent customer service.

1985-1986

Administrative Assistant / Prudential Life Insurance Company / Woodland Hills, CA

• Provided general administrative assistance including data entry and filing.

1979-1985

Administrative Assistant / G.R.E.A.T. Insurance Services / Encino, CA

• Processed billing statements and agent's commissions for group life insurance.
• Completed bank deposits and accounts receivable.
• Processed enrollment applications for new entrants to existing group policies.

EDUCATION

• A.A. in Child Development / Los Angeles Valley College / Los Angeles, CA

REFERENCES              Available upon request